Maintenance plans
Shopify maintenance & support plans.
A team that already knows your store: fixes, updates, speed and small features, with a clear monthly report of every hour.
Every plan includes
- A team that knows your store
- Changes tested on a copy first
- Monthly report of every hour
- Slack or email support
- Flexible monthly plans
Trusted by businesses worldwide
Plans
Simple monthly plans.
Essential
For small stores that need a safety net.
- Monthly block of support hours
- Bug fixes and small changes
- App and theme update checks
- Monthly uptime and speed check
- Email support
Growth
For growing stores that ship changes every month.
- More hours every month
- Everything in Essential
- Monthly CRO or speed improvement
- Slack channel with the team
- Faster response
Scale
For Shopify Plus and high-volume stores.
- Dedicated developer time
- Everything in Growth
- Monitoring and incident response
- Priority response on urgent issues
- Quarterly roadmap review
What is included
Everything a store needs after launch.
Fixes
Broken layouts, app conflicts and checkout issues.
Updates
Theme and app updates tested on a copy first.
Speed
Regular checks and fixes for slow pages.
Small features
New sections, landing pages, banners and tweaks.
FAQ
Questions about support plans.
How much does Shopify maintenance cost per month?
It depends on the size of your store and how many hours of work you need each month. We set the hours and price of your plan after a short review of your store.
What is included in a Shopify support plan?
Bug fixes, theme and app updates tested on a copy first, speed checks, small features and content changes, and a monthly report of every hour. Bigger plans add more hours, CRO or speed work and faster response.
Do I need a retainer after launch?
Not always. If you rarely change your store, paying for work when you need it can be enough. A retainer makes sense when you ship changes every month, run regular campaigns or want a team that already knows your store to fix problems quickly.
What counts as a support hour?
Any work on your store: fixes, small features, app setup, content changes, speed work or advice. We track time in 15-minute steps and show it in your monthly report.
What if I need more hours one month?
Extra hours are billed at your plan's rate, and we always ask before going over.
Can I cancel?
Yes. Plans run month to month, and we agree the cancellation terms with you before you start.
Do you support stores you did not build?
Yes. We start with a short code and app review so we know the store before we change anything.
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Prefer to work through Upwork?
Same Bytecode team, same way of working. Hire us through Upwork and pay safely by milestone, with Upwork’s payment protection.
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- The same team either wayUpwork or direct, you work with the same Shopify experts and project lead.
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Bytecode TechnologiesVerified
Shopify & full-stack development agency
Alpharetta, USA · Mohali, India
- Shopify
- Shopify Plus
- Shopify Apps
- Web Development
- AI Automation
Next step
Let's talk about your project.
Book a free 30-minute call. You talk to a senior developer, not a salesperson, and leave with a clear plan, whether you hire us or not.
